Self Help

Basic Troubleshooting with D-Link Router

Basic Troubleshooting with TP-Link Router

Basic Troubleshooting with D-Link Router

Basic Troubleshooting with TP-Link Router

Basic Troubleshooting with D-Link Router

Basic Troubleshooting with TP-Link Router

AVS VoIP Phone Troubleshooting & User FAQs

Grandstream ATA Reboot Instructions

Yealink Deskphone T33G Phone Instructions

Yealink Wireless Handset Features

Using Your Online Fax Account

Yealink Deskphone Tutorial Video

If basic troubleshooting does not restore your services, you may contact our support team.

Support Phone: 888-282-4932, Option 4

AVS does NOT provide support through social media, including Facebook

Standard Support Hours:

Weekdays 8 AM to 5 PM, excluding major holidays.

After-Hours Support Hours: (provided on a call-back basis)

Weekdays 5 PM to 8 PM, Saturdays 8 AM to 8 PM &
Sundays 12 PM to 5 PM, excluding major holidays.

After-hours support cannot accept payments and cannot restore service for disconnected customers due to account balance issues. To resolve billing issues, contact AVS during normal business hours.

If you are experiencing problems with your computer, internal network or other internet-connected devices, contact the AVS Tech Team. They have the knowledge and expertise to help!